In this privacy policy we provide an explanation of the way in which we collect and use personal data. This Privacy Policy applies to all personal data that we process regarding you when you contact us.
In this privacy policy we provide an explanation of the way in which we collect and use personal data. This Privacy Policy applies to all personal data that we process regarding you when you contact us.
We are Teknotherm Marine AS (hereafter: TT), Sørliveien 90-92, N-1788 Halden, Norway, a subsidiary of Heinen & Hopman Engineering BV.
TT processes and analyses data with the aim of responding as well as possible to your needs as a customer. TT is responsible for collecting and using your personal information as described in this privacy policy. TT attaches great value to its role and reputation as a reliable business partner and thus also the guarantee to the right to privacy for you as a customer (or supplier). This privacy policy applies to all our subsidiaries:
For questions, comments, or complaints regarding the processing of your data, please contact us at privacy@teknotherm.no
Personal data are all data that can be directly or indirectly related to you. We may collect and process the following categories of personal information:
For example, we can record your name, title, gender, and date of birth.
Your contact details may include your address, location, telephone number and e-mail address. If you register for a specific service or create a personal account, we can also record your login details and other information that you enter in the account or registration form.
If you send us an e-mail or message via social media, we will record your communication with us. When you call us, we record your questions or complaints in our database.
When you visit our website, we can record your IP address, browser type, operating system, referring website, surfing behaviour and click behaviour. With your permission we can also receive your location data.
You can choose to share information with us, for example if you respond to social media or fill in a customer survey.
If you use our website, we collect information via cookies and similar technologies. For more information, read our cookie policy on the website.
TT can obtain your personal data in several ways, for example when you fill in a form or communicate with us via social media. Depending on your social networking settings, we may also receive information from the provider of your social network.
The main purposes for which we use your personal information are:
To simplify the use of our online services for you, we may analyse the data collected by you from your use of our digital media and combine them with information collected through cookies and similar technologies. For example, to know which digital channel (e-mail, social media) or device (desktop, tablet or mobile) you prefer so that we can focus our communication on that channel or device.
We use your contact information to communicate with you, answer your questions or handle your complaints.
We may use your personal information to send you marketing messages. To know what is relevant to you, we can use automatic tools to analyse your personal information. For this purpose, we can use and combine the information described above. We can also combine such aggregated information with information that we receive from public sources. We will not use your sensitive data for statistical research without your consent.
We use the results of our analysis to tailor our marketing messages to your specific interests and preferences. For example, if our analysis shows that you may be interested in certain types of services, we can modify our newsletter and website with content that we think are relevant to you.
We can use different channels for our marketing messages, such as e-mail and social media. You can revoke your permission to send marketing messages or make an objection at any time. For this, follow the instructions in the relevant marketing message or contact us at privacy@teknotherm.no
We may disclose or share your personal information with third parties for the following purposes:
We use third parties, such as social network providers and marketing agencies, to provide our services. All these third parties are required to adequately protect your personal information and to process it only in accordance with our instructions.
We may use your personal information for the purposes of statistical research and direct marketing (see above).
Our website contains links to third party websites. If you follow these links, you will leave our website. This privacy policy does not apply to third party websites. TT accepts no liability for the use of your personal data by these third parties. Your use of these websites is at your own risk. See the privacy policy of these third parties (if available) on how they handle your personal information.
Your data can be shared with other colleagues within the Heinen & Hopman group, to provide you with the best possible service. There are also subsidiaries that are outside the EEA.
TT takes the necessary technical and organizational measures to protect your personal data against loss or unlawful use.
Your personal data will be kept for as long as necessary for the purposes described in this Privacy Policy or to the extent necessary to comply with laws and regulations and to resolve disputes.
You have several rights when we record personal data about you. These rights are laid down in the General Data Protection Regulation (GDPR). You can view, correct, block, or delete your personal details at any time.
To make use of your rights you can submit a written request. TT has four weeks from the receipt of the request to assess whether the request is justified. TT will announce what will happen to the request within four weeks. If the request is not followed, there is the possibility to object to TT, or to submit a complaint to Datatilsynet, Postboks 458 Sentrum, 0105 Oslo. On the basis of such a request, TT can request additional information to ensure the identity of the person concerned.
You can contact us via privacy@teknotherm.no if you have questions, comments, or complaints about this privacy policy.
This privacy policy is effective per 01.12.2021 and replaces our previous privacy policy. This privacy policy is constantly subject to review. We inform you about changes by publishing the revised policy on teknotherm.no, after which it will take effect immediately.